How to Hire
We stock a huge range of equipment for events, all of which can be found on our hire store, using the sub-categories or search facility.
The prices quoted on this store are 'standard hire charges', and cover 4 working days. We are very happy to hire items for longer time periods, and will produce a quote for these circumstances upon request. The quoted prices exclude delivery and VAT.
We offer delivery and collection throughout the South West, or alternatively, you can collect your hire equipment from our warehouse in Sowton, Exeter.
Our service includes 'dirty return' for china, cutlery and glasses. Please ensure food waste is scraped from plates, and that glasses are returned empty and we will take care of the rest!
Requesting a Quote
If you wish to hire from us, please submit a quotation request using the website.
Use our hire store and search facility to browse our stock, and add your desired items to the quote list. Once finalised, fill in the required information on the 'Request a Quote' page, and submit the request.
You will receive an automated response confirming receipt of the quote by email.
Our customer service team will then process your request. We will check stock availability for your dates and calculate delivery/collection charges, which are based upon the delivery postcode.
We aim to answer every enquiry within 24 office working hours.
Placing an Order
If you are happy with the quotation you have received, we ask that you pay a 40% deposit to confirm the order and reserve the stock. Payments can be made via BACS/ bank transfer, or by credit or debit card payment via the Sagepay link included in your quotation email. We are unable to take payment over the phone.
The remaining outstanding balance is due 30 days prior to delivery.
This order can be adjusted up to 14 days prior to delivery, allowing you to reduce/increase numbers in line with event attendance. The order cost will adjust accordingly, in line with our terms and conditions. We will not accept reductions to confirmed orders beyond this period, but will make every effort to accommodate additions to orders, subject to availability.
All orders are subject to our terms and conditions.