Testimonials

August 2017

We use South West Event Hire  almost on a weekly basis and are an absolute pleasure to work with. Nothing is ever too much trouble, and especially when we need to hire equipment last minute!

We will continue using them for all of our catering & equipment hire and would highly recommend

Many Thanks,

Cassie

August 2017

A huge thank you for the crockery - many people commented on the quality of the crockery and it made the hall look great.
I have a couple if pictures I can send if you need any marketing material.
I would definitely recommend your company to others if needed. 
Thanks again
Emma 

July 2017

Dear Gordon
We have used South West Event Hire for the last 5 years for our end of year speech day.  We have always received good service and delivery from you and the quality is what would be expected.  My staff are particularly pleased that they no longer have to do the washing up as the glasses are sent back dirty.

Regards

Melissa Atkins Catering Manager


July 2017
Dear Gordon

 I was very happy with your service thank you, your replied to e-mails very promptly and everything arrived as promised.  A very stress free experience, one of the tables was damaged and you delivered a replacement to me with no problem.  I would definitely recommend you and I have attached a couple of pictures.

Kind regards Louise

June 2017

Hi Gordon,
Our experience of your team has been a great one and would definitely recommend your service to others.
From the Admin team to the delivery guy, we had only helpful, polite and accommodating staff. They are a credit to your company.
Thanks 
Sonja

June 2017

Very happy with the service and goods provided for loan. You gave a prompt, efficient and streamlined service in response to a request at very short notice. We were very grateful and no complaints. Thank you!

Sonia B

May 2017

Hi Gordon, 
Revolution Bath would are happy to recommend your company! You have helped us countless times when we have had an unexpected and large booking. I have attached our most recent booking which you provided us chairs and table clothes. Everything was in perfect condition, delivery driver helped bring everything upstairs and pick was prompt. Will use happily use yourselves for all of our major events! 
Have a nice week. 
Many thanks, 
Sasha

May 2017

Many Thanks for a very professional service. I shall not hesitate to use you for future engagements.
Kind Regards
Lisa Smith

May 2017

Thank you.
 
Perfect, brilliant service.  We could not have asked for more and really appreciate how south West Event Hire were quick to respond and delivered without a hitch!
 
Best wishes,
 Hilary

Apr 2017
Hi Gordon,

The service we had from your company was excellent, we've recently taken over a new building and whilst the hall has a seating capacity of about 250 we don't have that many chairs so we hired in you basic red folding chairs. I have to say that I was expecting complaints from some of our staff as they were using the chairs from 0930 - 1430 with only a short break for lunch but this was not the case.

In addition the help we received from your staff both on collection and delivery was also excellent. We're more than capable of loading or unloading the chairs ourselves but it was refreshing to deal with people who were actively helpful rather than just doing the bare minimum.

I would have no hesitation in using you again or recommending you to others.

Thanks for your help.

Regards

Dave

Apr 2017

Hi Gordon
Thanks for the email. We were very happy with the quality of the hired items and will definitely be using you again.
Kind regards
Saj
Apr 2017
Dear Gordon,
 
I was very happy with the service and products offered by South West Event Hire.  We hired crockery and glasses for a wedding taking place in our café.  Gordon in the office was very helpful and the delivery men also charming.  The products were good quality and looked good. I attach a photo of the room before the guests arrive.  We will certainly be contacting you again next time we are looking for equipment – thank you!
 Kind regards,
 Lucy

Apr 2017

Hi Gordon,
That's fantastic and Jim you are a star. I'm so sorry there was such confusion. We thought our caterers were collecting but it seems we got things backwards. Thank you so much for bringing them to the venue, you've really helped us out on a very important weekend:D 
I hope you have a lovely Easter, you deserve it. 
Thanks again
Natalie 

Feb 2017

I just wanted to say a big thank you to Jim and his team at South West Event Hire. So helpful and accommodating over and above what was expected. Our black tie event was fantastic and with Jims help the whole process was a delight,, ps the Red carpet and chrome pillars and ropes looked amazing , we definitely had the wow factor for our guests. 
Thank you once again
Marcus

August 2016
Dear Gordon

We used your services for a large outside catering wedding in the Purbecks and were very impressed with your customer service prior to the event and the standard of equipment supplied on the day. We would certainly use your services again and look forward to working with you in the future.

 Best Wishes

 Bobbie


August 2016


We were very happy with the tables and chairs we hired from you for our celebration weekend at the end of July, and the service was excellent.  
Many thanks,
Mr & Mrs Sole

August 2016

Hi Jan,
Just to say thank you for your help with arranging all the crockery and glasses for our wedding. We were both quite last minute and fairly indecisive and you accommodated us beautifully. Everything arrived efficiently, well packed and on time and was picked up easily too- so blissful to not have to wash up 100 X all the different items the next day- a real one-off luxury!
Many thanks again,
Helen and Jamie

June 2016

Sorry for the delay, but I just wanted to say thank you for the provision of all the equipment and tableware for our big event. It all worked perfectly and looked wonderful on the tables. What more could one ask? (And a special mention for your pastel serviettes which looked perfect). 
And thank you too for making the whole process so easy.

March 2016

South West Wedding Awards - Customer feedback

They were very helpful and efficient. we would have no hesitation in recommending them for ant Wedding or similar

Very accommodating helping out with a last minute change

South West Events Hire were extremely helpful and came a long way to deliver to us.  Their lovely ice/ghost chairs were perfect for our "Harry Potter-esque" special effects for our wedding party evening, sit-down dinner.  We thought they were most attractive and certainly gave it a "zing"!

Very helpful. Easy. No fuss.

Everything you could want to furnish your wedding comfortably and stylishly :) helpful staff and good quality products. Effortless. Thanks!

We ordered chairs for our reception venue. The chairs were excellent value you for money and truly transformed our venue into somewhere spectacular for the day. Service was excellent and telephone conversations were clear and helpful. Thankyou for making our day special

A great company offering great wedding equipment.  The customer service was excellent.

A very professional and efficiently run business.  Always helpful and happy to advise on any queries, helpful on table displays and decorations.  All the items we hired were in excellent condition. I would have no hesitation in recommending this company for any future events both through work conferences and for parties or weddings

Everyone at Southwest Event Hire are professional and easy to talk to. Good price, very helpful and continuity with the staff. Was not too much trouble, no matter how many times you contacted them! Or the size of your hire. Good luck with this award. We wish you all the best. Thank you once again for all your help. Nikki & Mark

South West Wedding Hire were a most professional and helpful company.  I found that they responded to so many changes in our orders with the utmost courtesy and efficiency. I am the bride's mother and I found it so reassuring to have their expert services and equipment.


March 2016
Hi Jim,

 Many thanks for the email and the great service you provided for us, much appreciated and we’ll be using you again in the future. 

 Best regards, Russell


November 2015
Brilliant thank you so much for your services, 
The furniture was lovely. I am sorry again for the last minute changes and for driving you up the bend ha!
Thank you again for a brilliant service!
Have a lovely Christmas!
Many Thanks
Emy

September 2015

Dear Gordon,
Great service from yourself and your team...will definitely be using your company again in the future.
Regards 
Jeremy

September 2015

Hi Gordon
It was the first time that we had used SW Events Hire and we were certainly very pleased with the service.  All the equipment was delivered and collected promptly and efficiently and all items were correct and in good order. In particular the driver (he was the same person both ways) was very pleasant and helpful, as were the people in your Martock office with whom we had dealings over the phone when setting up and altering our order.
In fact, the only less positive comment would be that we found your website difficult to operate when we tried to amend our order - in fact we just rang your office and amended it that way without any problem and they did inform us that it was a website problem as opposed to us doing something wrong this end.
I attach a couple of photos of the village hall, including equipment hired from yourselves - happy for you to use them and/or these comments should you wish.
We would certainly use you again if we organise such an event again!
regards
Adrian and Linda
September 2015
Hi Gordon,
Your service was great, from letting me see the place settings and advising on the best chairs to the final collection of all the items when promised.
I would certainly use you again.
Regards
Ian

September 2015

This is the third time I have used your company for our annual 'bash'.  As always the service was excellent and friendly, the equipment supplied exactly what was ordered and the delivery and collection on time.  Any small query was answered immediately.  I have recommended your company to several of my friends.
Thank you again and, hopefully, will be in touch next year!
yours Louisa

September 2015
We would just like to say South West Event Hire were extremely efficient, it was a relatively small order and as we lived nearby chose to pick up the linen and return 
after the function. Upon arrival the linen was ready to be picked up and upon return the process took less than 5 minutes and I was on my way.
I will certainly use this company again and from my experience have no hesitation in recommending them.
Keith

September 2015

Many thanks for your help with the amount of tables required. It worked very well. Napkins were good also and of good quality too. ‎Will not hesitate to recommend South West Event Hire Ltd. Thank you once again. Nikki

September 2015

Dear Gordon.

RE: 05th September 2015 , Somerton.

 We were very pleased with the service we received from South West Even Hire Ltd.

 The table/linen hire was very easy to organise and the cost was reasonable too. The delivery and pick up was dealt with efficiently.

 I would defiantly recommend you to any of my friends/relatives.

 So, overall 10/10!

 Thank you so much for all your help, our wedding was stunning!

 Kayleigh & Philip

August 2015

Hi Gordon,
Thank you so much for your email. 
We loved your service and the chairs. Pls do see enclosed a few pictures including the chairs.
Best,
Franzi


August 2015


We were extremely pleased with the service of your company.  Equipment arrived in good condition, table, chairs, clothes for tables etc.  We also hired cutlery and crockery which was of good quality. Would thoroughly recommend South West Event Hire Ltd to help your event go smoothly.  

Janice


August 2015

Dear Gordon and the team,

 ‘We use South West Event hire for a number of events, from weddings to fairs. Whenever I pick up the phone or send an email, one of the team are always fast to respond to my enquiry and you can trust that the equipment will be delivered exactly when it’s said it will be delivered.’  

Best wishes,

Lydia

August 2015

Hello,
 
Unfortunately, I am no longer a member of the Regatta committee but I am more than happy to say that you gave me great service, your communication was great and your staff very helpful. If I had stayed with the Regatta I would definitely have used you again.
 
Many thanks
Gina 


August 2015

Thank you for your email the event was a birthday party your service was excellent the chairs were delivered on time in perfect condition if I have any photograph's I will forward them to you as the photographer still has not sent me the pictures.
Many Thanks
Natalie


July 2015
We were very happy with the service we received from South West Event Hire.  Your employees were very professional and easy to deal with, and delivery and collection were prompt.  We hired tables and folding chairs for our wedding on 11th July.  The white folding chairs were absolutely perfect for an outdoor event, and looked really good with our Capri marquee.
Many thanks
Gill and Sam

July 2015

This was the first time that I have used your service and it certainly wont be the last. Everyone was so helpful especially when I phoned not knowing the size of the tablecloths required and then subsequently when I had to change the order. The tablecloths were delivered on time by a very friendly man and were in excellent condition. Pick up was also very easy.

Whilst I only hired tablecloths I would have no hesitation in recommending you to anyone who needed to hire equipment.

Many thanks

Sarah

July 2015

I simply hired some crockery from your company but was very satisfied with the service and would use your company again with 2 unmarried daughters at some stage it could be a much larger event!!

DJ


July 2015

Hello Gordon
We were very happy with the service we received from South West Event Hire.  Your employees were very professional and easy to deal with, and delivery and collection were prompt.  We hired tables and folding chairs for our wedding on 11th July.  The white folding chairs were absolutely perfect for an outdoor event, and looked really good with our Capri marquee.
Many thanks
Gill and Sam



July 2015

I was very impressed with your service - I found you via the internet Your prices were competitive, you provided what I needed (a small order - 15 small tables and 60 chairs for a family party) at relatively short notice; they were delivered and collected as agreed. Your staff were efficient and friendly. What more could I expect? I will certainly use you again if I have a similar need, and will happily recommend you.

Rosemary


July 2015

Very helpfully and efficiently handled order. Polite and helpful delivery (lady) driver.
Thank you.

Manish



Apr 2015

Many thanks Jim.  We appreciated your working around our timing-restraints and the very efficient and cheerful service received at the time of delivery and collection too.  Another satisfied customer!
Alban

Feb 2015
To whom it may concern and Gordon,

 I would like to congratulate you on the customer service I received toady in relation to a hire query. Everything was very last minute and panicky from our end but your Staff member Gordon was really efficient understood the urgency of my enquiry and did everything to try and resolve our problems. Unfortunately this was not possible but he remained very curteous and helpful beyond what was required, please pass on my thanks to him.

 Kind Regards Vaughan


Nov 2014
I am happy to provide feedback for you.

We used your services for a event. This event was held at ....... and attended by senior Lloyds Banking group members, the deputy Lord Mayor plus a VIP guest list of business ventures in the South West.

 As we are a charity, we always have to watch every penny and this venue was offered to us thanks the generosity of a supportive ...... Council councillor.

However, the venue was up a large flight of stairs – a consideration that had had to factor in for all, and also that there were no other facilities that we were able to utilise and so all resources needed had to be brought in.

South West Event Hire was recommended to us from our colleagues at ........ Your website was quick and simple to use. I also spoke to a lovely lady on the phone who was able to advise and recommend suitable items for us. As the planning continued, there were changes that we had to make to our order, and this was simple and easy to manage – even up to the day before. This was great.

On the day of the event, the items all arrived on time, brought by friendly and very helpful team and the stairs were not an issue! All items were of great quality and condition.

Our event did not finish until much late in the day and so to just have to pack things up as they were and know that you were going to collect them the next day was a godsend.

 “When organising an event there is so much to think about. It was a huge relief to know that South West Event Hire are reliable and provide a quality service, giving you one less (huge) thing to worry about. We will certainly use you again and would recommend!”

  With kind regards

Sam

 






Nov 2014

Ours was a very small order but you were most professional , allowed extra time to collect and return which was very helpful given the fact that when there is an EVENT clearing up afterwards is the last thing you want to do!!! Already passed on your company details to a friend who is planning a wedding.

Thank you. Lynda

October 2014

Hi Jim
 
Thank you so much for a fantastic service and easy delivery/collection
 
We were really happy with the chairs gave a stunning effect
 
Kind regards
 
Katie

October 2014
Dear Gordon,
We were extremely happy with the service provided by your company. Your delivery driver was so helpful and professional he delivered them on time and without any fuss despite the small doorways.The chairs and tables we hired were absolutely perfect for our wedding. We would most definitely use your company again.
I have attached a few photos which you may wish to use.
Kind regards,
Madeleine  

September 2014

Dear Gordon,

 We just wanted to say thank you so much for providing all the catering equipment, plates, glasses, cutlery, etc.

Everything arrived promptly and was picked up promptly.  So nice to be able to rely that something will be done when it says it will, especially when you are juggling so many plates!

 Thank you, thank you, thank you.

 Holly and Jonathan.

 Happy for you to use pictures/quote for your promotion

 Holly

September 2014

Dear Gordon Smith,

Yes, we were very pleased with the furniture you supplied and, when set out, the Marquee looked delightful.   The delivery and collection times were on schedule, and so I shall be ordering the same from you next year.   
 
I was very glad that earlier this year, I came to your premises in Sowton where I had the opportunity to look at other chairs and tables, and make a more considered choice than that made in the previous year.
 
I shall be in touch shortly to place my order for 2015.
 
With thanks and best wishes,
 
Lizzie

August 2014

Hi Jim,

 Just wanted to drop your team a note to thank you for your assistance the other week. We rented 50 chairs for our wedding on the Ness in Shaldon. Your team were always very helpful and the chairs looked fantastic on the Ness green overlooking the river teign and the coastline of south devon. I’ve attached a picture to show you the chairs in situ in case they are of use to you for marketing etc.
Thanks again for your help.

 All the best

 Jenna

August 2014

Used your services recently hiring chairs for my daughter wedding, the day before we needed some extra tables and you were able to help us at short notice.  Very friendly, helpful staff. 

The chairs added extra sparkle.  Would certainly recommend your services.

Deb

August 2014

Thank you for your email regarding our recent order with you.  The service you gave was efficient and quality of goods excellent.  Thank you for making our event easier, we'll definitely be using you again!

 Kind regards
 Simone

August 2014

Hi Jim,

Thank you so much for the beautiful chairs on Monday! We loved them!
Best wishes
Abi 

July 2014

We were extremely happy by the service we received from South West Event hire who provided chairs, tables and fridges for our wedding. You were very flexible at letting us to add to our order right up to the last minute which was brilliant. The delivery costs were also very reasonable. I would have no hesitation in using you again and would highly recommend you to others. 

Thank you for providing a great service and for taking the stress out of equipment hire! 
Paula and Tim 

July 2014

In answer to your email - we were delighted with the service and efficiency of your company.  Everything was executed in exactly the way it was promised, the garden furniture was of a very high quality and looked lovely in our garden.  We will certainly use South West Event Hire on any further celebrations.

Juliet M

June 2014
Hi Southwest Event Hire

May l thank you for your superb service, and lovely china, we were delighted with the way it looked. Many many thanks.

Confectionately

Pauline


June 2014
Dear Gordon

 We were really pleased with the whole service (from start to finish).  The process of ordering, reviewing and the abililty to change/add right up to the last week was very helpful (especially for those of us who were learning as we went along in terms of arranging a wedding!!).  The delilvery was prompt.  The hired items were in good condition and exactly what we wanted.

 Many thanks for your help and we would certainly recommend you in the future.

 Anne


June 2014

The chairs we used were fantastic, they all looked great. They all arrived on time and were collected sharply also. The overall service from booking, making amends to the booking through to delivery and collection was great.

Regards

Adam F


May 2014

Thank you Jim

The service from South west event hire was great- even 
for me as customer with an insignificant order- I'd thoroughly 
recommend you

Best wishes

Alison



May 2014

We were delighted with everything we ordered from south west event hire. The chairs looked fantastic and all of the crockery and glasses finished off our tables beautifully. 

The delivery arrived exactly when it was due and the driver placed everything very helpfully in the hall. Despite an accident on the A30, everything we had ordered was picked up without any troubles. 
Thank you to your team for your advice when ordering and making sure our wedding day looked brilliant.
Hannah and Tom


May 2014

‘We have used South West Event Hire several times and always been very pleased with the service. They go out of their way to help the smooth operation of your event.’

Warm regards, Paul


May 2014

Just to say thank you for excellent service, helpful friendly staff, easy ordering system and efficient delivery service.
It was our first time using you and we wouldn't hesitate to use you again when we next have a party.
Elizabeth




April 2014

Just to say a fabulous service all round. Great advice and convenient drop of and pick up. Great communication and very reasonably priced. I would definitely recommend South West Event hire

Thank you
Mrs Belinda Hardman



April 2014

Hi there,
"Thank you very much for the fantastic service received. The whole process was very straightforward and all at a reasonable price. Would definitely recommend this company for anyone wanting to hire furniture for a event." 
Cheers Sarah 



 April 2014

We have used southwest event hire for two occasions now. Our wedding
with 120 guests, and our daughters christening of just 40. Although
the size of the events, and our orders, were significantly different,
the good service was the same. Everything we ordered was delivered on
time, was clean and ready to use and was picked up after the event
with no fuss whatsoever. I'm sure we will be using you again in the
future.

Sarah D



July 2013

Many thanks for all your help, support, advice and flexibility. You provided us with exactly what we wanted and it all look beautiful. Kind regards to you all. Emma and Steve Powley

July 2013

Excellent service.  I emailed on the day of delivery to check if the items were going to turn up because it all seemed a bit too easy! Thanks,Jon

June 2013

Dear Gordon,
I'm sorry but I cannot answer your questionaire in the form that ask.
However I would like to say that I was completely satisfied with both the equipment and the service that you provided.
The equipment was clean and ready to use. and both the delivery and collection worked perfectly. Although it was only a small order, the feeling you and your collegues gave was that it was important to you.  I would definately use your services again , perhaps when the second daughter decides to get married!
In due course when we have the photos I will send you some of the tables.

Regards
Susan

November 2012
Just a quick email to say a massive thankyou for all my hire items for todays event- I've used many other hire companies in the past and I must say how impressed I am with your service and the items that came in. The driver was helpful and did exactly what was instructed, he was on time. The items themselves were great. No extra pollishing required on the cutlery! It could be laid straight on the table- A first!! Thankyou for making my job alot easier. 
Thanks again

Rebecca    September 2012
Just a quick email to say thank you so much for all your help with our wedding.  You were a pleasure to work with (and we can't say that of everyone!) and the marquee was truly beautiful once everything was set up. 
We had a wonderful day.  Even the weather cooperated :  the sun came out in the afternoon but because of the cloudy start we got great photos and it never got too hot in the marquee.  So all in all, a perfect day. 
We are attaching some photos for you.  We hope you like them!
Kind regards, 
Robert and Hayley (Ruz) October 2010

"Thank you for the great service we had from all of you, the tables, chairs and glasses were great and the chairs really finished my marquee off!"

Lee and Lisa

"Many thanks for your courteous manner on the telephone. It is a pleasure nowadays to have helpful people to deal with."

Martin Lang August 2010

"I would just like to say a big thank you to your staff who helped make my surprise party for my husband's 60th at the weekend a great success.  The lady on reception (sorry I didn't take your name) was brilliant at helping me decide what equipment I needed and showing me all your hire equipment.  Also the lovely delivery man who, literally delivered the equipment/crockery etc running in case my husband came back home. Thank you all for your professionalism.  If I do another party I will certainly use you again and I will definitely recommend you to others. Thanks."
Sally Doherty April 2010

"I would like to thank you for your on-going high level of service. We have found the quality of your hire items to be exceptional, and much better than your competitors. Your customer service, promptness of reply's to my numerous questions, and ability to supply at short notice has been much appreciated. Your helpfulness in providing tasting equipment for us has been above and beyond what we expected, and would happily recommend you to any of our clients. We look forward to building our relationship with you over the coming years as we expand our business."
John Stephens Eat With Englands Caterers and Event Manager 1st October 2009

"Thank you for the efficient service that you provided, helping to make our daughters wedding such a special and wonderful occasion."
Edward Alridge September 2009

"Many thanks for your professional attitude at all times, enabling us to have a great day and not worry about deliveries and collections etc.,"
Mr and Mrs T Cooper 24th September 2009

"Thank you for your professional and prompt service. I found all the members of staff very polite and helpful. I will be sure to recommend your company to other organizations like our selves."
Tor homes 4th September 2009

“May I use this opportunity to express how pleased we were with the service we received from yourselves for the hire of equipment for our wedding on the 9th August.  As we hired a school for the venue you can imagine how important it was for us to transform the dining hall into a wedding party!!!  We were really pleased with everything we chose from you, especially the chairs!!”
Annette Beilby 22nd September 2008

"I just wanted to say thank you for such a wonderful service provided by your company for our wedding at Norton Sub Hamdon. You were fantastic and even delivered everything a day early."
Mr & Mrs Burton 1st Aug 2009

“I always receive a friendly, professional service. The team at South West Event hire are always helpful, and ensure everything is where it should be, on time”
Felicity Farah, Event Manager, Pyramid Presentations

“Your delivery and collection service was first class and I will certainly have no hesitation in using your company again in the future” 
Sue Sleep

“Universal Marquees have been very pleased with the professional service that South West Event hire has provided for us over the years. All the staff are friendly, knowledgeable, helpful and seem to enjoy their work.Their equipment is always in very good condition and they seem to pride themselves in providing the best in all that they do”
Linda, Universal Marquees

“In my experience, and I have been organising the events on behalf of this group for the last three years, it is unusual to find a company that gives so much thought to the needs of its clients”
Mike Gallagher, Friends of Devonport Park

"WE HAVE ALWAYS RECEIVED PROMPT, FRIENDLY SERVICE AND EXCELLENT EQUIPMENT FROM SOUTH WEST EVENT HIRE - THANK YOU TEAM"
Julia, Claremont Marquees

“When preparing for a special event it is always a pleasure to contact South West Event Hire. Nothing is too much trouble, the range of equipment is very comprehensive, delivery and collection efficient and professional”
Ann Burnham, Caterer

“Many thanks to all your team for the help they have given me in organising the items to hire for my wedding, it has been one of the less stressful things to deal with and that is largely due to your professionalism and great people skills”
Holly McLean 18th July 2008

“I have used SW Hire for a number of weddings this summer and have been delighted with their efficient, courteous service. The hire equipment is of good quality and is well maintained. I will certainly be using SW Hire again”
Tamsin Lear, Wild Thyme

“I just wanted to say a big thank you to you all for the wonderful, efficient service you have provided us throughout the year. All your staff are polite and extremely helpful and nothing is too much trouble even at the very last minute. All your equipment comes to us in great condition and immaculately clean from the glassware through to the kitchen equipment. Once again thank you very much and I look forward to another year of great service”
Angela Townsend, KRT Bar and Catering Services